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FAQs


Have questions? We have answers.

(For residential swimming pools.)

Q: How do I know if Nature2 is working?
A: The best test is improved water quality; you'll notice a big difference. Visual clarity and sparkle shows Nature2 is working properly.

Q: After it's installed, will pool maintenance change?
A: Yes, you will reduce chemical use and maintenance time. Basket cleaning, vacuuming and water testing will be the same as before, but the water balance will be easier, meaning there's simply less to do.

Q: Do I still need to use chlorine?
A: Yes, you need to use a small amount of residual oxidizer to ensure water sanitizing. With the Nature2 system* you can reduce the chlorine level to just 0.5 ppm. You won't feel, smell or be affected by chlorine at this level.

*The Nature2 system consists of the patented Nature2 technology used in conjunction with a chlorine delivery device or 0.5ppm of an EPA-registered pool product.

Q: Is Nature2 compatible with other products?
A: Nature2 can be used with every type of chemical treatment program available except biguanide products, sodium bromide and copper-based algaecides.

Q: Is Nature2 a filter?
A: No. A filter simply removes particles and debris. Nature2 sanitizes pool water by destroying bacteria which are too small to be caught by a filter. You still need a filter when using Nature2 system.

Q: Is Nature2 an "ionizer"?
A: No. Ionizers electrically discharge copper (or metal alloy) ions into water. Ionizers can deliver ions via an electrical current (electrodes) or salt dissolution.

Q: When do I replace the cartridge?
A: Cartridges for pools last up to six months. Change your spa cartridge every four months.

Q: What affects cartridge life?
A: Nothing — including filter run time, heavy use, hot weather, and water temperature.

Q: How do I dispose of used cartridges?
A: The minerals inside Nature2 are harmless, so it is safe for disposal with other household trash.

Q: Can Nature2 stain my pool?
A: No. With Nature2 minerals remain well below levels that might cause staining. In fact, Nature2 offers a "no-stain" warranty.

Q: How often do I need to super-oxidize (shock)?
A: Because of the efficiency of Nature2, super-oxidation is needed less often. You only need to super-oxidize if the pool becomes dull or cloudy. The start-up of each new cartridge requires an initial shock with chlorine. Follow chlorine manufacturer's label/instruction to super-oxidize.

Please refer to the appropriate literature for information on using Nature2 in portable spas. For more information call Zodiac Pool Care at 1-800-822-7933.

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